Our network engineer has detected a memory leak that caused instability to its routing engine on July 11, 2014. This memory leaked caused random packet lost through out the network where servers are routed over 700-R1. One of the resolution involved to clear the memory leak was to do a hard reboot which caused a prolonged downtime of 5-10 minutes.
Therefore, a scheduled maintenance windows will occur on July 18, 2014 at 6:00 PM PDT. - 9pm PDT. We anticipate a 3 min downtime while we upgrade each line card to its updated code. Our engineering team strongly believes that this should resolved the memory leak that occurred on July 11, 2014
If you have any questions in regards to this update please feel free to contact us.